Terms of Service
These terms apply when you use our website and our services. Please read them before engaging us.
Last updated: September 29, 2026Company Information
Future Italian
Email: info@futureitalian.com
Phone: +39 352 0366600
Future Italian provides consultancy and administrative support for visas, residence permits, citizenship and other procedures in Italy. By engaging our services, you confirm that you have read, understood and accepted these terms.
Services
We guide you through the required documents, prepare and coordinate your application and liaise with the relevant offices. Our services are administrative in nature and do not constitute legal advice or representation in court. Where a case requires it, parts of the work may be carried out by independent professionals in Italy, such as lawyers, accountants or certified translators, who act under their own professional responsibility.
Client Responsibilities
Accurate Information
You must provide complete and accurate information. We are not responsible for delays or issues caused by incomplete or inaccurate information.
Cooperation
You must cooperate throughout the process, provide requested documents promptly, and follow the instructions of our consultants.
Timeliness
You must respond promptly to requests for documentation or information. Delays on your part may extend processing times.
Service Limitations
We do not guarantee the approval or success of any application. Decisions are made solely by the relevant authorities and depend on factors outside our control, including legal requirements, documentation, and processing times. Timelines may be affected by changes in regulations, authority delays, or additional requirements not initially anticipated.
Payment
Fees are agreed in writing before any work begins and are payable in advance. Unless stated otherwise, they do not include government fees, translations, apostilles, certified copies, courier costs or other third-party expenses.
Work on your case begins immediately after payment, at your request. For this reason, all fees are final and non-refundable, including if you change your plans, withdraw your application, or an authority delays or refuses it. Opening a payment dispute or chargeback for services already started is a breach of these terms.
Limitation of Liability
Future Italian is not liable for decisions made by the authorities, delays caused by authorities or third parties, the consequences of inaccurate or incomplete information provided by the client, indirect or consequential damages, or events beyond our reasonable control (force majeure). Our total liability in any case is limited to the fees you paid us for the specific service concerned.
Electronic Communications and Portal Notices
By engaging our services, you consent to receive case-related communications, updates, reminders, document notices, and other service communications by email, through the Future Italian client portal, or through both channels, using the contact details associated with your account or client record.
You are responsible for keeping your email address up to date, monitoring your inbox, including spam or junk folders, and reviewing the client portal regularly. Except where applicable law requires a different method of notice, communications sent by our systems to the email address on file and/or made available in the client portal will be considered valid business communications regarding your matter. Our internal records, including transmission logs, archived email content, delivery events, and portal records, may be used to document that a communication was sent or made available.
Governing Law and Disputes
These terms are governed by the laws of the place where Future Italian is established, without regard to conflict-of-law rules. Before starting any formal proceedings, you agree to contact us and try in good faith to resolve the matter for at least 30 days. To the extent permitted by law, any claim must be brought within one year of the events it relates to. For how we handle personal data, please see our Privacy Policy.
Contact
If you have questions about these terms, please contact us: