Privacy Policy

Your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your personal information.

Last updated: January 15, 2025
GDPR Compliant

Data Controller

Information We Collect

Personal Information

  • • Full name
  • • Email address
  • • Phone number
  • • Current citizenship
  • • Requested service
  • • Number of people for the service
  • • Additional message or notes

Technical Information

  • • IP address and browser information
  • • Website usage data and analytics
  • • Cookies and similar technologies
  • • Device information and operating system

How We Use Your Information

Legal Basis for Processing

Data Sharing and Transfers

Authorized Sharing

We may share your information only with:

  • • Italian authorities: Consulates, embassies, police headquarters, and immigration offices
  • • Legal professionals: Lawyers and notaries involved in your case
  • • Translation services: Certified translators for document processing
  • • Service providers: Secure cloud storage and email services

Data Security

Your Rights

Access & Portability

Request a copy of your data or transfer it to another service.

Rectification

Correct inaccurate or incomplete personal information.

Erasure

Request deletion of your data (subject to legal requirements).

Restriction

Limit how we process your data in certain circumstances.

Objection

Object to processing based on legitimate interests.

Withdraw Consent

Withdraw consent for processing based on consent.

Data Retention

We retain your personal data only for as long as necessary to:

  • • Provide our services and fulfill contractual obligations
  • • Comply with legal and regulatory requirements
  • • Resolve disputes and enforce agreements
  • • Maintain accurate business records

Contact Us

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.